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Maui Jim Customer Service Review. Ups dropped the ball but the maui jim customer service team came through with outstanding service. There are currently 0 customer review posted about maui jim. Well that style was discontinued, so the best they could do was a coupon code for 50% off new glasses. 108 reviews of maui jim this review is for the repair service they offer.
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There was a crack on one of the lenses and i sent them in for repair. Just over a week later, new lenses and nose pads, no questions asked. 5 rated 5 stars out of 5. Maui jim has resolved 4 complaints. Customer service is outstanding, and the quality of the frames is second to none. Write a review on maui jim or ask a question.
Ups dropped the ball but the maui jim customer service team came through with outstanding service.
Maui jim will repair or replace, at our option, any pair. Verified customer sent my maui jim sunglasses in for repair, after telling the cust.service lady that the glasses had percription lenses.2 weeks and 13 bucks for shipping and the glasses show up, just as i had sent them (but covered with handprints)and nothing had been done.the enclosed not states. Read honest and unbiased product reviews from our users. Ups dropped the ball but the maui jim customer service team came through with outstanding service. Accidentally cracked a lens, and maui jim replaced the lens on them, first time. Reviews from maui jim employees about working as a customer service representative at maui jim.
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My puppy bit up my suglasses so i sent it in for repair. Well that style was discontinued, so the best they could do was a coupon code for 50% off new glasses. Everyone in the company was nothing but pleasant and friendly. 5 stars to maui jim.and no stars for ups. Tracking reps from time you leave your house.
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After talking to a representative from maui jim, i ordered the starfish glasses and they are amazing. Such a laid back work environment. A free inside look at company reviews and salaries posted anonymously by employees. The latest complaint sunglasses was resolved on mar 19, 2019. They were exactly as i had expected them to be.
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This warranty is void if original lenses or frames are altered. 108 reviews of maui jim this review is for the repair service they offer. Visit the company website or live chat for more information. If you do get your sunglasses in prescription, you can give us a call for any questions or concerns you may have. Post your reviews in the form below to let us know!
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The latest complaint sunglasses was resolved on mar 19, 2019. Maui jim also has a habit of putting people in management that have no business being there. This warranty is void if original lenses or frames are altered. I thought it was beyond repairable but i took a chance anyway. After talking to a representative from maui jim, i ordered the starfish glasses and they are amazing.
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Maui jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized maui jim reseller. Call or write an email to resolve maui jim issues. Great companies like maui jim not only stands by their products but they back it by their great customer service. A free inside look at company reviews and salaries posted anonymously by employees. Find helpful customer reviews and review ratings for maui jim sugar beach w/ patented polarizedplus2 lenses polarized lifestyle sunglasses, rootbeer/hcl bronze polarized, large at amazon.com.
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The order process and turnaround time by maui jim was excellent. This is my first pair of really nice glasses. Just over a week later, new lenses and nose pads, no questions asked. Tracking reps from time you leave your house. Everyone in the company was nothing but pleasant and friendly.
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Visit the company website or live chat for more information. There are currently 0 customer review posted about maui jim. Tracking reps from time you leave your house. Great companies like maui jim not only stands by their products but they back it by their great customer service. The latest complaint sunglasses was resolved on mar 19, 2019.
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